Privacy Policy

Alps Alpine Co., Ltd., (hereinafter referred to as the “Company”) is strongly aware of the social importance of protecting personal information; it hereby prescribes as follows a policy related to protecting personal information; and it is conducting activities to formulate, implement, maintain, and improve mechanisms for managing personal information.


1.Ensuring the safety of personal information
(1) When handling personal information, the Company will comply with applicable laws, regulations, and other standards.
(2) The Company will make board members and employees aware of the importance of protecting personal information and will formulate and reliably implement regulations for protecting personal information in order to appropriately use and protect personal information.
(3) In order to maintain and improve mechanisms for managing personal information, the Company will continuously conduct education and instruction for board members and employees.
(4) The Company will establish a person responsible for management in each department that handles personal information and will strive to appropriately manage personal information.
(5) The Company will implement information security measures and other safety measures and will strive to prevent unauthorized access to personal information or the loss, manipulation, destruction, or leaks of personal information.
(6) The personal information protection policy, related regulations, and mechanisms for managing personal information will be reconsidered as necessary and continuously improved.

2.Disclosure or provision of personal information to third parties
Except in the cases below, the Company will not disclose or provide personal information to third parties.
(1) Cases in which the person has agreed
(2) Cases based on laws or regulations
(3) Cases in which there is a need to protect a human life, body, or fortune, and when it is difficult to obtain a principal’s consent
(4) Cases in which there is s special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain a principal’s consent
(5) Cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by law and regulations, and when there is a possibility that obtaining a principal’s consent would interfere with the performance of the said affairs
(6) Cases in which the Company will entrust a whole or part of the affairs to a party receiving the entrustment of affairs within the necessary scope to achieve a utilization purpose (In such a case, the Company will be the responsible party and will conduct appropriate management.)
(7) Cases in which business will be succeeded because of a merger or other reason
(8) Cases in which the joint utilization stated in 4 “Joint utilization of personal information” will be conducted (In such a case, the Company will be the responsible party and will conduct appropriate management.)

3.Utilization purposes of personal information
Except in cases prescribed in laws and regulations, when obtaining personal information the Company will clearly indicate, give notification of, or publicly disclose the utilization purposes, and then obtain personal information within the scope that is necessary and use it within the scope of the utilization purposes. The Company’s utilization purposes of personal information are as stated below.

(1)Customers’ personal information
Provision of the Company’s products and services
Provision of information related to the Company’s products and services
Provision of support related to the Company’s products and services
Planning, research, and development for the Company’s products and services
Implementation of sales promotion activities for the Company’s products and services, such as sending information about and operating campaigns, exhibits, and events
Provision of information related to products and services of affiliated companies
Management of people entering and exiting the Company’s facilities
Handling inquiries and requests from customers
Exercising rights and performing obligations based on contracts with customers or laws
The purposes clearly indicated when customers’ personal information is obtained
Affairs related to each of the matters above

(2)Transaction partners’ personal information
Implementation of and contact for business negotiations and meetings
Providing information to and contacting transaction partners’ people in charge
Performance of affairs that has been entrusted by transaction partners
Management of people entering and exiting the Company’s facilities
Affairs related to each of the matters above

(3)Shareholders’ personal information
Management affairs for shareholders and shares
Exercising of rights or performance of obligations by shareholders or the Company
Creation of documents, records, or data based on laws or regulations
Provision of services to shareholders
Affairs related to each of the matters above

(4)Personal information of people who apply for jobs
The Company’s hiring activities and related affairs

4.Joint utilization of personal information
The Company may jointly use with the Company’s group companies the matters stated below within the scope that is necessary in order to achieve the utilization purpose of the previous item.

(1)Matters of personal information that will be jointly used:
Name, information related to contact information (address, telephone number, fax number, e-mail address, etc.), information related to workplace information (company of affiliation, name of department, name of position, etc.), content of inquiry, content of request, information related to product purchase (purchase history, etc.), and content related to contracts

(2)Scope of parties that will conduct joint use:
The Company’s group companies

(3)Name of the party that is liable for managing personal information that will be jointly used:
The Company

5.Requests for disclosure of personal information
The Company has prescribed as stated below the procedures for requesting notification of the utilization purpose, disclosure, correction, cessation of use of personal information, etc.

(1)Method of making a request
Please enclose
(i) the application form and (ii) the document that is necessary for confirming identity and then mail them to the address stated in 6 “Contact information for inquiries.”
(i)Application form
(ii)A document required for identifying the principal (any one of the documents)
Driver’s license (copy), health insurance card (copy), basic resident register card (copy), passport (copy), or alien registration certification (copy)

* We will mail it to the address stated in each document.

* Case of a request by a representative
(a) Case of a legal representative of a minor
Please additionally enclose a document that certifies the right of legal representation (e.g., the relevant person’s copy of family register or its abridged transcript) and a personal identification document related to the representative (item (ii) above).
(b) Case of a legal representative of a legal ward
Please additionally enclose a document that certifies the right of legal representation (e.g., certificate of registered matters) and a personal identification document related to the representative (item (ii) above).
(c) Case of a delegated representative
Please additionally enclose a letter of proxy from the principal making the request (with the principal’s signature) and a personal identification document related to the representative (item (ii) above).
* In the case of a request by a representative, we will mail it to the address stated in the personal identification document related to the representative.

(2)Information about making a request
We do not charge service charges, but we ask that you please bear the various expenses for creating an application form and mailing it to the Company.
We will use personal information that was provided for the request only for replying to the request and managing that history.
Please understand in advance that we will not return documents that were included for the purpose of confirming the request or confirming the representative.
Please understand that we cannot accept requests made by telephone or by directly coming to the Company.

6.Contact information for inquiries
For inquiries related to personal information protection, such as the personal information protection policy, please contact the public relations team, Sustainability Promotion office at the headquarters.
Address: 1-7 Yukigaya-Otsukamachi, Ota-ku, Tokyo 145-8501

7.Updating and revision of the personal information protection policy
The Company may update or revise the personal information protection policy without giving advance notification. A personal information protection policy that has been updated or revised will be applied with priority over the personal information protection policy before updating or revision.

ALPS ALPINE CO., LTD.
Revised on October 2, 2017


GDPR Privacy Policy

Alps Alpine Co., Ltd., including its affiliates like the ALPS ALPINE EUROPE GmbH (hereinafter referred to as the “Company”), is strongly aware of the social importance of personal data protection; it hereby prescribes as follows a policy related to protecting personal data; and it is conducting activities to formulate, implement, maintain, and improve the mechanism for managing personal data.

The GDPR Privacy Policy applies in relation to all processing of personal data for which the General Data Protection Regulation is applicable (hereinafter referred to as the “GDPR”).
“Personal data” refers to a person’s first name, surname, address, phone number, email address or other information through which a person is identifiable.

1.Ensuring the safety of personal data
(1) When processing personal data, the Company will comply with applicable laws, regulations, and other standards.
(2) The Company will make board members and employees aware of the importance of protecting personal data and will formulate and reliably implement regulations for the protection of personal data in order to appropriately use and protect personal data.
(3) In order to maintain and improve mechanisms for managing personal data, the Company will continuously conduct education and give instructions to board members and employees.
(4) The Company will establish a person responsible for management in each department that processes personal data and will appropriately manage personal data.
(5) The Company will implement information security measures and other safety measures and prevent unauthorized access to personal data or the loss, manipulation, destruction, or leaks of personal data.
(6) The GDPR Privacy Policy, related regulations, and mechanisms for managing personal data will be reconsidered as necessary and continuously improved.

2.Purposes of processing personal data
The Company may process personal data for the purposes stated below.
(1) Performing agreements or processing requests before the conclusion of agreements (Article 6.1 (b) GDPR)
In the event that you have concluded an agreement or made a request before conclusion of an agreement, the Company may process personal data in order to prepare and perform the relevant agreement.
(2) Communication (Article 6.1 (f) GDPR)
In the event that you made an inquiry or request to the Company, personal data may be processed in order to respond to the relevant inquiry or request. Processing of the relevant personal data is necessary in order to respond to the wishes of the person submitting the inquiry or request. The Company’s legitimate interest in using the personal data to contact you, is to respond to those inquiries for the facilitation of current or future business.
(3) Management of entry into and exit from the Company’s facilities (Article 6.1 (f) GDPR)
In the event that you entered the Company’s facilities, personal data may be processed in order to manage entry into and exit from the Company’s facilities. Processing of the relevant personal data is necessary in order to ensure the safety of the Company’s facilities and constitutes a legitimate interest for the Company,
(4) Responding to shareholders (Article 6.1 (c), (f) GDPR)
Personal data may be processed in order to conduct management work for shareholders and shares for the Company’s shareholders; in order for the shareholders or the Company to exercise rights or perform obligations; in order to create documents, records, or data based on laws and regulations; in order to provide services to shareholders; or in order to conduct work related to each of these items. Processing of the relevant personal data is necessary in order to ensure the shareholders’ rights. The processing is therefore partly necessary for the compliance with a legal obligation of the Company and partly in the legitimate interests of upholding shareholders’ rights.
(5) Application for hiring (Article 6.1 (b), (c), (f) GDPR)
In the event that you submitted an application for employment to the Company, personal data may be processed in order to respond to that application. Processing of the relevant personal data is necessary for the employment process of the Company, during the employment for the administration of the employment relationship and for its dissolution, subject to retention periods under applicable laws in regard to employment relevant documents.
(6) Marketing (Article 6.1 (a), (f) GDPR)
In the event that personal data will be processed for marketing, the Company will obtain consent in advance, where practically possible. In any event the Company has a legitimate interest in contacting existing and potential business partners for marketing.
(7) Legal Obligations (Article 6.1 (c) GDPR)
The Company may process personal data, if necessary to fulfil its legal obligations under applicable laws, for example with regard to legal retention periods.
(8) Retention of documents for civil law claims (Article 6.1 (f) GDPR)
The Company may process personal data, if it has a legitimate interest in storing it for the establishment and enforcement of, or the defense against, legal claims.
(9) Emergencies (Article 6.1 (d) GDPR)
The Company may process the personal data, if necessary in order to protect vital interests of the data subject.
(10) Cookies and web beacons (Article 6.1 (a), (f) GDPR)
In the event that cookies and web beacons will be used to process personal data, the Company will obtain consent in advance. For information about use of cookies and web beacons, please refer to here.

3.Transfer of personal data
The Company may, for the purposes below, transfer personal data to countries outside the European economic area (hereinafter referred to as the “EEA”), including Japan, within the scope that is necessary for accomplishing the purposes of the processing described in the previous article. In the event that a transfer will be made to a country outside the EEA, appropriate protection measures will be implemented in relation to transfer of personal data by concluding standard contractual clauses based on the GDPR.
(1) Joint use
The Company may jointly use the matters below with the Company’s group companies. For more information on the Company’s group companies here:

Further, if necessary, the Company might share personal information with data processors and other companies, which offer ancillary services for administrative purposes, like shredding companies, IT providers, banks and external auditors, or which offer marketing services, like marketing companies.
(i) Matters of personal data that will be jointly used
Name, information related to contact information (address, telephone number, fax number, e-mail address, etc.), information related to workplace information (company of affiliation, name of department, name of position, etc.), content of inquiry, content of request, information related to product purchase (purchase history, etc.), and content related to agreements
(ii) Name of the party that is liable for management of personal data that will be jointly used:
The Company

(2)Mergers
In the event that succession of business due to a merger or another reason will be conducted, the Company may transfer personal data to related third parties.

4.Period of saving
The Company will not save personal data beyond any of the following longer periods.
(1) The periods that are necessary for the purposes of processing the personal data or (2) 35 years from the receiving date of personal data.
With regards to your right to erasure, the general Company rule is that all personal data must be deleted, if (1) the purpose for processing it has lapsed or (2) you object to the use of your personal data and
(i) no legal requirements prohibit an early deletion, or
(ii) no overriding legitimate grounds for further processing exist (in particular for
establishment and enforcement of or defense against legal claims).

5.Rights of the data subject
The data subject will have the rights stated below. In the event that you will exercise a right stated below, please contact the office for inquiries.
(1) It will be possible to withdraw consent related to processing of personal data at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
(2) It will be possible to submit requests to the Company about access to or rectification or erasure of personal data, restriction of processing concerning the data subject, to object to processing, or to request data portability.
(3) It will be possible to make complaints about the data protection supervisory authority that has jurisdiction for processing personal data.
(4) It will be possible to ask the Company for a copy of a document that indicates the content of appropriate protection measures related to the transfer of personal data outside the EEA.
(5) It will be possible to make a request to the Company in order not to receive an application of decisions based only on automated processing, including profiling. In the case we do profiling, we inform the data subject about the existence of automated processing, including profiling and meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
(6) The provision of personal data by you is not a statutory or contractual requirement. However, we will need your name or the name of a person authorized by your legal entity to enter into any possible contract. If you do not provide contact details of any kind, we will not be able to contact you.

6.SSL/TSL encryption
For security reasons and to protect the transmission of confidential information, such as orders or inquiries, which you send to us as site operator, this site uses SSL/TSL encryption. You can recognize an encrypted connection, if the address line of the browser changes from “http://” to “https://”. If SSL/TSL encryption is activated, the data that you send to us can not be read by third parties.

7.Inquiry sheet
If you are accessing this site to contact ALPS ALPINE EUROPE GmbH, we will ask you to give your consent within the meaning of Art 6.1 (a) GDPR, by ticking a box. Your request will be forwarded to the applicable contact to process your request. You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

8.Contact information for inquiries
For inquiries related to personal data protection, such as a the GDPR Privacy Policy, please contact the public relations team, Sustainability Promotion office at the headquarters or data protection officer at ALPS ALPINE EUROPE GmbH.
a. Alps Alpine Co., Ltd. (headquarter)
Address: 1-7 Yukigaya-Otsukamachi,, Ota-ku, Tokyo 145-8501
Email: [email protected]

b. ALPS ALPINE EUROPE GmbH
Address: Ohmstraße 4, 85716 Unterschleißheim
Email: [email protected]

9.Person responsible for data protection
a. Alps Alpine Co., Ltd.
Junji Kobayashi, Vice President, Corporate Planning
Email: [email protected]
Inquiry Form: here
Postal address: 1-7 Yukigaya-Otsukamachi,, Ota-ku, Tokyo 145-8501

b. ALPS ALPINE EUROPE GmbH
Sabine Baumung
Email: [email protected]
Telephone number: +49 (0) 89 321421-150
Postal address: Ohmstraße 4, 85716 Unterschleißheim

10.Updating and revision of the GDPR Privacy Policy
The Company may update or revise the GDPR Privacy Policy without giving advance notification. However, subsequent substantive or material changes will be communicated appropriately. The GDPR Privacy Policy that has been updated or revised will be applied with priority over the GDPR Privacy Policy before updating or revision.

ALPS ALPINE CO., LTD.
Revised on June 23, 2022


CCPA Privacy Policy

Alps Alpine Co., Ltd. and its subsidiaries (collectively, “Alps Alpine”) are strongly aware of the social importance of protecting personal information; it hereby prescribes as follows a policy related to protecting personal information; and it is conducting activities to formulate, implement, maintain, and improve mechanisms for managing personal information.
The California Consumer Privacy Act (CCPA) gives California residents certain rights with respect to their Personal Information. Therefore, this CCPA Privacy Policy applies to the rights and treatments related to California residents’ Personal Information covered by the CCPA.
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include de-identified or aggregated information.

1.Ensuring the Safety of Personal Information
(1)When handling Personal Information, Alps Alpine will comply with applicable laws, regulations, and other standards.
(2)Alps Alpine will make board members and employees aware of the importance of protecting Personal Information and will formulate and reliably implement regulations for protecting Personal Information in order to appropriately use and protect Personal Information.
(3)In order to maintain and improve mechanisms for managing Personal Information, Alps Alpine will continuously conduct education and instruction for board members and employees.
(4)Alps Alpine will establish a person responsible for management in each department that handles Personal Information and will strive to appropriately manage Personal Information.
(5)Alps Alpine will implement information security measures and other safety measures and will strive to prevent unauthorized access to Personal Information or the loss, manipulation, destruction, or leaks of Personal Information.
(6)The Personal Information protection policy, related regulations, and mechanisms for managing Personal Information will be reconsidered as necessary and continuously improved.

2.Collection, Use, Disclosure and/or Sale of Personal Information
Alps Alpine may collect, use, disclose and/or sell Personal Information. Personal Information which may have been collected by Alps Alpine in the preceding 12 months and may be disclosed or shared is as listed below.

Personal Information Categories and ExamplesSource CategoriesBusiness or Commercial PurposesCategories of Third Parties with Whom Personal Information is Shared (Disclosed or Sold)
Identifiers:
• Real name, contact information (postal address, phone number, fax number, email address, etc.) or other unique identifiers,
• Employer information (company name, department, job title, etc.)
• Other similar identifiers
• Direct from the consumer
• Third-party business partners (e-commerce operators, customer support service providers, etc.)
• Performance/Implementation based on contract or processing a request prior to entering into a contract
• Processing of an inquiry or request made to Alps Alpine
• Management of entry into and exit from Alps Alpine facilities
• Providing or improving our products or services
• Payment for our products or services
• Providing services for warranty, recall, service campaign or other quality issue
• Attending to shareholders
• Processing of job applications
• Marketing activities
• Compliance with legal, regulatory or contractual requirements
• Detecting security incidents
• Protecting against fraudulent or illegal activities
• Group companies of Alps Alpine (see here for details of Alps Alpine bases worldwide, and here for details of group companies)
• Third-party business partners (e-commerce operators, customer support service providers, etc.)
Commercial information (inquiry details, request details, purchase information (purchase history, etc.) agreement details)• Direct from the consumer
• Third-party business partners (e-commerce operators, customer support service providers, etc.)
• Performance/Implementation based on a contract or processing of a request prior to entering into a contract
• Processing of an inquiry or request made to Alps Alpine
• Providing or improving our products or services
• Payment for our products or services
• Providing services for warranty, recall, service campaign or other quality issue
• Marketing activities
• Detecting security incidents
• Protecting against fraudulent or illegal activities
• Group companies of Alps Alpine
• Third-party business partners (e-commerce operators, customer support service providers, etc.)
Network activity information (information collected via cookies and web beacons)
*See here for details on cookies and web beacons.
• Use of Alps Alpine websites

• Marketing activities
• Improvement of Alps Alpine websites
• Group companies of Alps Alpine
• Advertising technology partners (advertising firms that collect information via cookies, web beacons, etc.)

*Sale of Personal Information
  Alps Alpine may use, on Alps Alpine’s websites, cookies, web beacons or similar technology provided by advertising technology partners to collect your network activity information. The advertising technology partners may use the network activity information collected to deliver advertising to Alps Alpine’s websites or other companies’ websites corresponding to such collected information. Sharing information such as this manner may be defined as “Selling” Personal Information provided in CCPA.
  Alps Alpine may also share, within the purpose stated in the above matrix, Personal Information with its group companies. Sharing information such as this manner may be defined as “Selling” Personal Information provided in CCPA.
  Alps Alpine will not “Sell” Personal Information in any manner other than the above.

To direct us not to “sell” your Personal Information, please see the Terms of Use or Do Not Sell My Personal Information.

3.Rights of California Residents
California residents have the rights stated below. To exercise any of the rights stated below, please contact us using the contact details provided further down.
(1)The right to know about collection, disclosure and sale of their Personal Information
You, California resident, have the right to request, up to twice in a 12-month period, that Alps Alpine disclose your Personal Information collected, used, disclosed and/or sold by Alps Alpine in the preceding 12 months. Once Alps Alpine receives your request and verify your identity according to CCPA requirements and this Privacy Policy, Alps Alpine will disclose, within the scope required by CCPA, to you the information you request in the following areas: (1) the categories and/or the specific pieces of Personal Information Alps Alpine collected about you; (2) the categories of sources for the Personal Information; (3) Alps Alpine’s business or commercial purpose for collecting, disclosing and/or selling that Personal Information; (4) the categories of third parties with whom Alps Alpine disclosed and/or sold that Personal Information; and (5) the categories of your Personal Information Alps Alpine disclosed and/or sold to third parties.
(2)The right to request deletion of their personal information
You, California resident, have the right to request that Alps Alpine deletes Personal Information that Alps Alpine has collected from you. However, if subject to certain exceptions permitted by law or regulation, Alps Alpine is NOT required to delete the Personal Information. For example, Alps Alpine are able to retain Personal Information necessary to (i) provide you with a service which a consumer has requested; (ii) provide you with assurances and safety in relation to a service; or (iii) to comply with legal obligations. Once Alps Alpine receives your request and verify your identity according to CCPA requirements and this Privacy Policy, Alps Alpine will delete, within the scope required by CCPA, your Personal Information from Alps Alpine’s records, unless an exception under the CCPA or related law or regulation applies.
(3)The right to Opt-Out from the sale of Personal Information
You, California resident, have the right to direct Alps Alpine not to sell your Personal Information to third parties.
(4)The right to be free from discrimination for exercising rights
You, California resident, have the right to be free from discrimination or retaliation for exercising the above rights under the CCPA.

4.Procedures for Request to Exercise Rights as a California Resident
(1)Request
If you want to a request to exercise the above rights as a California resident, please fill the required information in the below request form with your signature, and then submit it via email or post to contacts listed under “5. Contact Information”

However, please note that, when Alps Alpine processes your request, Alps Alpine will need information from you to confirm you are a California resident and verify your identity, and determine if Alps Alpine has your Personal Information and/or shares it with third parties. The requestor’s identification will be verified according to the methods and procedures required and/or permitted by CCPA (including its related laws and regulations). Therefore, you may be asked to provide additional proof of identification so that Alps Alpine can verify your identity, and Alps Alpine may require that you validate the request.

*Submitting a Request Through an Authorized Agent
If submitting a request through an authorized agent, additionally attach Power of attorney from the consumer who is the information subject (signed by the consumer who is the information subject) (if there exists a power of attorney pursuant to California Probate Code sections, it is also acceptable)
The identification of the authorized agent will be verified according to the methods and procedures required and/or permitted by CCPA (including its related laws and regulations). Therefore, the authorized agent may be asked to provide additional proof of identification so that Alps Alpine can verify the authorized agent’s identity.

(2)Information about making a request
Alps Alpine cannot respond to your request, if Alps Alpine cannot verify, with the degree of certainty required by CCPA (including its related laws and regulations), your identity or authority to make the request.
Alps Alpine do not charge service charges, but Alps Alpine ask that you please bear the various expenses for creating an application form and mailing it to Alps Alpine.
Alps Alpine will use and/or maintain, only for a response to your request and other purpose permitted by laws and regulations, your Personal Information that was provided for the request, within the scope permitted laws and regulations.

5.Contact Information
To inquire the CCPA Privacy Policy or to exercise rights under the CCPA, please contact the Sustainability Promotion Office at Alps Alpine Co., Ltd. Headquarters in Japan, or Privacy Request personnel at either Alps Alpine North America, Inc. or Alpine Electronics of America, Inc.

Email

Post

  • Alps Alpine Co., Ltd. (Headquarters)
    Postal address: 1-7, Yukigaya-Otsuka-machi, Ota-ku, Tokyo 145-8501, Japan
  • Alps Alpine North America, Inc./Alpine Electronics of America, Inc.
    Postal address: Attn: Privacy Request
    1500 Atlantic Boulevard, Auburn Hills, Michigan 48326, USA

Telephone

  • Toll-free number: 1-888-270-6614

6.Consumers Under the Age of 16
Alps Alpine do NOT target or knowingly (i) collect any Personal Information from minors under 16 years of age(“Minor”) and (ii) sell such Personal Information. However, although unexpected case for Alps Alpine, if Minor supplies Personal Information to Alps Alpine and such Minor or its parent or guardian wants Alps Alpine to do appropriate treatment based on applicable laws, please contact us via a contact under “5. Contact Information” according to “4. Procedures for Submitting a Request to Exercise Rights as a California Resident”.

7.Updates and Revisions to the CCPA Privacy Policy
Alps Alpine may update or revise the CCPA Privacy Policy without prior notice. The updated or revised version of this CCPA Privacy Policy shall take precedence over the previous versions.

ALPS ALPINE CO., LTD.
Revised on July 1, 2022